Legal

Privacy Policy

How we collect, use, and protect your information.

Last updated: January 23, 2026

Finacly AI Inc. (“Finacly,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information we collect through our website, products, and services (collectively, the “Services”).

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you interact with Finacly AI Inc., including Finacly Guard.

1. Scope of this Policy

This Privacy Policy applies to:

  • Visitors to our website (finaclyai.ca, www.finaclyai.ca)
  • Individuals who contact us, book demos, or join waitlists
  • Customers, partners, and their authorized users
  • Communications via email, forms, or scheduling tools

This policy does not cover third-party websites or services linked from our Services.

2. Information We Collect

2.1 Information You Provide Directly

We may collect personal information you voluntarily provide, including:

  • Name
  • Work email address
  • Company name
  • Job title or role
  • Phone number (if provided)
  • Information submitted through contact forms, demo requests, waitlists, or partner inquiries
  • Communications sent to us by email or other channels

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and referring URLs
  • Date and time of access

This data is used for security, analytics, and website performance.

2.3 Product and Operational Data

If you use Finacly Guard or other Finacly products, we may process operational or business data provided by you or generated through your workflows. This may include:

  • Compliance artifacts and documents
  • Workflow metadata
  • Audit logs and timestamps
  • Evidence references

We do not access or use customer data except as necessary to provide the Services.

3. How We Use Information

We use information to:

  • Provide, operate, and improve our Services
  • Respond to inquiries and requests
  • Schedule demos and pilot engagements
  • Communicate product updates and relevant information
  • Maintain security, auditability, and system integrity
  • Comply with legal and regulatory obligations
  • Analyze usage trends to improve performance and usability

We do not sell personal information.

4. Legal Bases for Processing (Where Applicable)

Depending on your jurisdiction, we process personal data based on:

  • Your consent
  • Performance of a contract or pre-contractual steps
  • Legitimate business interests (e.g., security, fraud prevention)
  • Legal or regulatory obligations

5. How We Share Information

We may share information only in the following circumstances:

  • Service providers: Trusted vendors that help us operate the Services (e.g., hosting, analytics, scheduling), under contractual confidentiality obligations
  • Legal compliance: When required to comply with applicable laws, regulations, or legal processes
  • Business transfers: In connection with a merger, acquisition, or sale of assets (subject to confidentiality protections)

We do not share personal data for advertising or resale purposes.

6. Data Security

We implement reasonable administrative, technical, and organizational measures to protect information against unauthorized access, loss, misuse, or alteration.

Security measures may include:

  • Encryption in transit and at rest (where applicable)
  • Role-based access controls
  • Audit logging
  • Secure development and deployment practices

No system is completely secure, but we design Finacly for regulated environments with security and traceability as defaults.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes described in this Policy
  • Comply with legal, regulatory, or contractual obligations
  • Resolve disputes and enforce agreements

Retention periods vary depending on the type of data and applicable requirements.

8. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

  • Access personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent

To exercise your rights, contact us at privacy@finacly.ai.

9. Cookies and Analytics

We may use cookies or similar technologies to:

  • Enable essential site functionality
  • Understand website usage and performance
  • Improve user experience

You can control cookies through your browser settings. Disabling cookies may affect certain site features.

10. International Data Transfers

Finacly is based in Canada. If you access our Services from outside Canada, your information may be transferred to and processed in jurisdictions with different data protection laws. We take steps to ensure appropriate safeguards are in place.

11. Children’s Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

12. Third-Party Services

Our Services may integrate with or link to third-party services. Their privacy practices are governed by their own policies, and we are not responsible for their handling of personal data.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date reflects the most recent revision. Material changes will be posted on this page.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at privacy@finacly.ai.